General Terms and Conditions
Prices are stated as daily prices of accommodation unit in euros.
Additional fee for pets is 7,00 € per day. Acceptance of pets must be agreed upon prior request and approval by the sales department.
Use of washing machine is charged 10,00 € per one washing cycle.
Local tax, registration and checkout are included in the price.
Any remaining of the amount is to be paid upon arrival in cash in Euros or Kunas, prior to entering the facility.
Accommodation unit is available from 14.00 to 21.00 on the day of arrival and until 10:00 on the day of departure.
For the late checkouts the guest will be charged for one extra day.
The booking becomes valid from the day when the guest proceeds with the advance payment or the cost of the booking; we will keep the booking until 21:00 on the day of arrival. If the guest didn’t show up or in the case of booking cancellation or changing, we hold the right to retain 100% of the amount of the payment that was done in advance.
We also reserve the right to terminate the reservation at any time, for business reasons, in which will be executed full reimbursement of the advance payment or the booking cost.
Guests must pre-announce the approximate time of their arrival, and to contact us by phone one hour prior their arrival.
In particular terms are possible the early check in and the late check-out, with a possible additional costs.
By paying the deposit you’ll agree with the General Terms and Conditions, the Currency Conversion Statement, and also the Customer Personal Data Privacy Statement; and to accept the aforementioned conditions.
Currency Conversion Statement
All payments will be effected in Croatian currency (Croatian Kuna) The amount for which you will be charged by your credit card is obtained through the conversion price in Euro into Croatian Kuna, in accordance to the valid exchange rate of the Croatian National Bank.
When charging your credit card, the same amount is converted into your local currency according to the exchange rate of the credit card associations. As a result of this conversion, there is a possibility of a slight difference from the original price that is stated on our Website.
Customer Personal Data Privacy Statement
We commit ourselves to protect the personal data of customers in a way that we collects only the necessary and basic information’s about customers / users that are necessary for fulfilling our obligations. We inform our customers about the way we collect information and regularly give customers an option about how their information’s have been used, including their decision whether or not to have their name removed from lists that is used for marketing campaigns.
All user information’s are strictly confidential and accessible only when such information’s are necessary to perform our job. All our employees and business partners are responsible to act upon the policy of the Customer Personal Data Privacy.